What information do I need to file a claim?

This can be an unsettling time but we’ll stand beside you throughout the process. An electronic claim notice which can be found on our website can be used when reporting either an auto or non-auto loss.

Information Needed for Personal or Business Auto Claim

  1. Insured Individual or Business Name
  2. Policy number
  3. Date of Loss
  4. Primary Phone or Cell Number
  5. Secondary Phone or Cell Number
  6. Description of Accident.
  7. Police Department – What was the name of the responding police department if the police were called to the accident
  8. Police Report Number
  9. Accident Location – Where was the location of the accident?
  10. Driver
  11. Vehicle Year
  12. Vehicle Make
  13. Vehicle Model
  14. VIN – Vehicle identification number if available
  15. Was the vehicle drivable – Yes or No
  16. Location of vehicle – Where is the auto
  17. Injuries – Yes or No
  18. Explain — Describe the type of injury the driver of the vehicle received.

Information Needed for Property (Non-Auto) Claim

  1. Insured or Business Name
  2. Policy number
  3. Date of Loss
  4. Primary Phone or Cell Number
  5. Secondary Phone or Cell Number
  6. Description of Loss
  7. Address of Property
  8. Police Department – Name of the responding police department if applicable
  9. Police Report number
  10. Injuries – Yes or No
  11. Explain – Describe the type of injuries if applicable and the name of the person(s) injured

 

How to report a claim?

3 easy, convenient options

Contact your agent | Call 1-800-255-215 | Submit a form online