Social Media Tips: Protect your social media accounts before something happens

Use strong passwords.

Protect your account with passwords that cannot easily be guessed. Make sure they are at least 8-10 characters long and include a mix of letters, numbers, and symbols. Also, if you use multiple social networking sites do not use the same password for each one. If your password is compromised at one site there is a good chance it will be used to attempt to access other social media accounts.

Be wary of third-party apps.

Third-party applications may provide entertainment or functionality but use caution when deciding which applications to select.

Avoid applications…

that are not trusted and seem suspicious as some applications have been known to not only gain access to your account, but to install malware and viruses on to your system.

Watch out for suspicious communications.

Criminals are known to phish for victims by sending communications to your inbox hoping that you will respond by sending information or clicking on a link that will install malware.

Delete any communications from unknown sources.

Friends and family are also susceptible to being hacked, so if you receive a communication from someone you know that seems odd or requests that you send money, be wary.

Do not click on links or send funds.

Instead, contact them by phone to verify the communication is legitimate.

Take caution with public computers and Wi-Fi.

If possible, avoid using public computers to access your accounts. These computers could potentially have malware that is designed to capture the information you have entered. Also avoid using a public Wi-Fi connection as the information can easily be captured by criminals on the same connection.

Protect your computer.

We all make mistakes, so be prepared ahead of time by ensuring that your system is protected.

Signs that your social media account has been hacked

  • Trouble logging into your social media account
  • The login information changed, such as your password, account question and answer, or other security information
  • There are updates on your account that you did not post or approve
  • You have outgoing messages that you didn’t send or create.

Learn more about our identity protection services, powered by Sontiq. For news on the latest identity scams and access to a wealth of resources and proactive tips to help you avoid becoming a victim, visit